American Innovative

Have you checked our product F.A.Q.? Answers to many commonly asked questions are organized here by product.

Couldn't find what you were looking for in the F.A.Q.? Please click on the appropriate link below so that your inquiry will be routed to the appropriate department at AI:

Pre-Purchase Inquiry:
If you have a question about a product that you'd like answered before you buy, please click here.

Product Return (via AI 30-day Return Policy):
Any product purchased directly from AmericanInnovative.com may be returned within 30 days of purchase if it is in new, unopened condition. If you have already purchased an AI product and would like to return it, you must first request an RMA number for return.

Warranty Service (for Defective Product):
If you having a problem with your AI product that is still under warranty, we want to help. To request replacement of a defective product, you must first request an RMA number for warranty service.

Media Inquiry:
If you work in the media and would like to contact us regarding one of our products, please click here.

Wholesale Inquiry:
If you are a buyer and you are interested in carrying one or more of AI's products, please click here.

Feature or Product Improvement Suggestion:
If you would like to suggest a new product or a new product feature, please click here.

Other Inquiry:
If your inquiry does not fall into any of the above categories, please click here.